Legal
Privacy Policy
Last updated: October 12, 2026
This policy explains how AAG Medical Group, LLC, doing business as BellaNova Cosmetic Surgery, handles website inquiries and text communications. For information about medical records and protected health information, please see our Notice of Privacy Practices.
Website inquiries
When you use our consultation form, we receive the contact details and message you provide so our team can respond. Please avoid including detailed medical records or other sensitive information in this initial inquiry. Submitting the form does not schedule an appointment or establish a doctor-patient relationship.
Information collected and used
We collect the contact information and inquiry details you provide, such as your name, telephone number, email address, procedure of interest and message. For texting, we also maintain message history, delivery information and records of your consent and opt-out choices. We use this information to respond to inquiries, coordinate appointments, provide office updates, manage communication preferences and maintain our communication records.
Information sharing and SMS consent
Authorized practice staff and service providers that support our website, inquiry handling and communications may process information as needed for those functions. We may also disclose information when required by law. We do not sell or rent your mobile number, mobile opt-in information or SMS consent. SMS consent is not shared with third parties or affiliates. Our messaging service providers and wireless carriers process information to deliver messages and administer our texting program on our behalf; this does not authorize their own marketing.
SMS Terms & Conditions
1. SMS Consent Communication
The information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from BellaNova Cosmetic Surgery, you may receive messages related to Customer Care and Marketing, including consultation requests, appointment arrangements, reminders, office updates, practice announcements, special offers, and promotional texts.
3. Message Frequency
Message frequency may vary depending on the type of communication.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from BellaNova Cosmetic Surgery by selecting the optional SMS consent checkbox on an online form and submitting that form. Providing a phone number or agreeing to phone or email contact alone does not authorize text messages. SMS consent is optional and is not a condition of purchasing services or receiving care.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list: call (561) 834-6682 or email info@bellanovasurgery.com.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Alternatively, you can get help directly by visiting our SMS Privacy Policy, calling (561) 834-6682, or emailing info@bellanovasurgery.com.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or visit our SMS Privacy Policy.
- Message frequency may vary.
Medical information and delivery
Ordinary SMS is not a secure clinical messaging channel. Please use our designated secure patient communication system for medical details and clinical photographs. Texting does not establish a doctor-patient relationship. Messages may be delayed or undelivered and are not monitored continuously. For a medical emergency, call 911.
Website analytics
We use Google Analytics to understand website visits and interactions, including phone-link clicks and completed inquiry submissions. Google Analytics may use browser identifiers and cookies. Our custom tracking does not send the contents of your inquiry, your contact details, or your selected procedure as event fields. Advertising personalization and Google signals are disabled in our website tracking configuration.
You can disable our website analytics in this browser using the button below. Our custom tracking also respects supported Global Privacy Control and Do Not Track browser signals. This choice does not prevent you from contacting us.
Learn how Google handles information at Google's partner-site privacy information. For information about medical information, see our Notice of Privacy Practices.
For questions about this notice, contact BellaNova Cosmetic Surgery at info@bellanovasurgery.com or (561) 834-6682.